International Trade Operations and Procedures (ITOPS) Training

The ITOPS qualification is a practical and relevant qualification designed to prove that candidates have the necessary skills to accurately operate the administration procedures in an international trade administration environment.

This online course is delivered in partnership with East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) and Fidelitas Training.

Delegates will learn how to avoid costly mistakes and improve their international trade procedures. Some previous delegates have saved their employers thousands of pounds. Successful candidates will be awarded the ITOPS Qualification. The course is suitable for anyone employed in an international trade environment – whether that of a manufacturer/supplier or freight forwarder.

Course Duration and Dates:

The course consists of 12 x two hour online sessions:

Session 1: Weds 4th September

Session 2: Thurs 12th September

Session 3: Tues 24th September

Session 4: Weds 2nd October

Session 5: Thurs 10th October

Session 6: Weds 16th October

Session 7: Tues 22nd October

Session 8: Tues 29th October

Session 9: Weds 6th November

Session 10: Weds 13th November

Session 11: Thurs 21st November

Session 12: Tues 26th November

Course Delivery

ITOPS is a recognised International Trade Qualification covering the main elements of Export Administration. The course runs over twelve two-hour workshops, followed by an assessment. This course is accredited by the British Chambers of Commerce and successful candidates will receive the BCC Foundation Award in International Trade.

This course covers the critical elements of International Trade procedures to ensure Companies operate to the highest level!

– Administration Procedures
– Export Documentation
– Customs and Excise and other legal requirements
– Export Payments
– Dispatch and Shipping

Delegates complete twelve two-hour formal training workshops – 2 workshops a week for roughly 6 weeks. A formal assessment takes place approximately one month after the tuition ends.

The evidence is then Internally Verified by an experienced assessor at the Chamber who decides if the required standards have been met.

The price includes training for twelve workshops, course folders and printed notes, full trainer support during the course of the programme, final assessment day, portfolio assessment and verification. Successful candidates also receive the BCC Foundation Award in International Trade.

If you feel this would be something you would like to discuss further please do not hesitate to contact  01522 846929



“The ITOPs programme is a fundamental course for any organisation that employs staff that are involved in the everyday activities of Import / Export. The course was delivered by expert practitioners in the field of Export / Import, with full support from all tutors. I personally undertook this course as i supervise an export department and wanted to gain a full understanding of what their daily activities & issues involved.

At first i was a bit dubious about some of units involved, as i had never encountered some of the areas of import / export, but once i started to work through all the modules on the course, everything easily gelled into place.


“The course covered fundament areas of import / export processes from documentation involved, commercial invoices / letters of credit, CMR notes, airway bills, bills of lading, Insurance, Certificates of Origin, Dealing with Freight Forwarders (backed up with a training day at a freight forwarder), packing & marking requirements, Carnets, Incoterms, Commodity Codes, transport procedures, proof of origin. The course touches on all areas involved in export / import and I would recommend this course to anyone who either works in this area, and needs to increase their knowledge, or as a foundation course, if you are wanting to continue to pursue learning to a higher level.

Highly Recommended, professionally delivered via online learning, with full tutor support”

Ivor Turner – Rimmer Bros

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