Anglian Water Group

Environmental & Recycling

Anglian Water supply water and water recycling services to more than six million domestic and business customers in the east of England and Hartlepool.

Contact Anglian Water Group

  • 03457 919155

  • Monday - Friday 9am to 5pm

  • Witham Park, Enterprise House, Waterside South, Lincoln, Lincolnshire, LN5 7JE

About Anglian Water Group

Anglian Water supply water and water recycling services to more than six million domestic and business customers in the east of England and Hartlepool.

At Anglian Water, we cover the largest geographical area in England and Wales. We employ 5,000 people and supply water and water recycling services to more than six million customers in the east of England and Hartlepool.

Our huge region stretches from the Humber estuary, north of Grimsby, to the Thames estuary, and from Buckinghamshire to Lowestoft on the east coast. Our coastline is around 1,257 kilometres and 112,833 kilometres of water and sewer pipes supply and transport water across some 27,500 square kilometres. If we laid them end to end, they would take us a quarter of the way to the moon.

Our business is founded on water and the water cycle - it’s the most basic and vital of our natural resources.

This is why we’re passionate about supporting your health and wellbeing, encouraging growth and prosperity in our region and helping to future-proof it against the challenges of climate change and a growing population.

We borrow water from the environment, store and treat it to world-class standards so it’s safe to drink and then supply it to 4.3 million of you in towns and villages from Grimsby in the north east of our region to Milton Keynes in the south-west.

Our drinking water is among the best on the planet. In the last five years we’ve invested £100 million in drinking water quality, hitting some of the most stringent targets in the world. We focus on quality across our operations, and are the only company in our industry to achieve ISO standards for excellence in quality, environment and health and safety.

About a billion litres of used water is flushed and poured into our sewers each day. It’s then delivered via 76,355 kilometres of pipes to over 1,000 water recycling works, where with the help of a few billion friendly bacteria and micro-organisms, we clean it up before passing it back to nature. Our rivers are cleaner than they’ve been for decades.

We treat and make safe the organic solids – sludge – which farmers use as a soil conditioner.

There’s a growing role for us too in our region’s wider well-being as millions of visitors annually enjoy the open spaces, outdoor pursuits and wildlife habitats in our water parks and reservoirs.

We also play a leading and vital role in protecting our region’s biodiversity, protecting not only the health of people, but the environment where we all live and work.

Sustainability is just how we do business - all day, every day. We clean water to the highest standard, deliver it to millions of homes and businesses (ensuring nature and agriculture gets its fair share), while minimising our impact on the environment. Water is vital to the long-term future of our planet, so we launched Love Every Drop our strategy to bring us all together to put water at the heart of a whole new way of living.

Our Mission

To lead the way in raising awareness about how essential water is to life, to people and the environment, and to a vibrant and growing economy too.

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