Laying the Foundation — Market Research & Customer Communication

Are you looking to master the export process with a clear, step by step practical guide?

The Exporter’s Roadmap: Steps to Successfully Ship Internationally is a practical course delivered over six 2-hour workshops. It is ideal for individuals and businesses wanting to confidently manage the entire export journey — from market research to compliance and record-keeping.

Whether you’re new to exporting or aiming to improve your current procedures, this course provides the essential knowledge and tools to navigate exporting successfully.

Bookings:

Flexible participation options are available — join this single workshop from the series or book the full 6-part series at a discounted price for the complete roadmap. If you’d like to book onto the block series then contact internationaltrade@lincs-chamber.co.uk

Workshop 1: Laying the Foundation — Market Research & Customer Communication

In this introductory workshop, we begin at the very start of your export journey. You will learn how to identify and evaluate potential international markets, assess demand, and research prospective buyers and competitors, using practical tools and resources.

We will also provide guidance on how to develop strategies, to maintain clear and professional communication with international clients, learning how to handle negotiations, cultural differences, and post-shipping customer service.

Key Areas will include:

Market Research Live Demo

Strategy

Tools to help new opportunities

Dealing with Enquiries

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